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Complaints

Cashmir Foundation continuously monitors and makes sure that its work is effective, this is why we involve poor people and partners to achieve a very high standard at all times. We want to involve them in monitoring and what is delivered and by assessing impact.

Sometimes there may be an area which needs to be looked at again to raise the standard and if there are problems, we want people to be able to make a complaint and to know that it will be acted upon. We publish information about our work on our website and update in the news section.

Cashmir working towards delivering the Sphere standard which together works around a common aim - to improve the quality of humanitarian assistance and the accountability of humanitarian actors to their constituents, donors and affected populations.

Humanitarian Charter and Minimum Standards in Humanitarian Response, is one of the most widely known and internationally recognized sets of common principles and universal minimum standards in life-saving areas of humanitarian response.

Cashmir Foundation also meets all Humanitarian Accountability Programme International standards.